Terms & Conditions

Last Updated: August 2026

1. Acceptance of Terms

By accessing or using the NudgeBox platform ("Service") provided by NudgeBox, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, do not use the Service.

2. Description of Service

NudgeBox provides a messaging platform that allows businesses to send bulk SMS, WhatsApp messages, and email campaigns. The Service is exclusively available for businesses operating in India.

3. Account Registration

You must register an account to use the Service. You agree to provide accurate, current, and complete information during registration and to keep this information up-to-date. You are responsible for all activities that occur under your account.

4. Acceptable Use and Restrictions

When using NudgeBox, you agree NOT to:

  • Send unsolicited messages or SPAM.
  • Send messages containing illegal, abusive, or harmful content.
  • Violate any applicable laws, regulations, or third-party guidelines (e.g., WhatsApp Business Policies).
  • Attempt to bypass or exploit any limitations or restrictions set by your subscribed plan.

5. Subscriptions and Payments

All NudgeBox services are prepaid. We do not offer free plans. Limits and validities are strictly based on the specific plan you have subscribed to. Currently subscribed plans cannot be changed or modified before they expire. We do not provide refunds for any unused services, mid-month cancellations, or accidental purchases. Please refer to our Refund Policy for more details.

6. Service Availability and Support

While we strive for high uptime, we do not guarantee uninterrupted access to the Service. Support is provided via email at support@nudgebox.in during our standard business hours (Mon-Sat 10AM to 7PM). We do not provide 24/7 support.

7. Limitation of Liability

NudgeBox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use the Service.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at support@nudgebox.in.